Podcast > Startup Playbook > EPISODE 5
Managing Feedback
Product creators who listen to customer feedback gain valuable insight into the needs of users. Yet people who do not use the product, or have any intention of doing so, may also have thoughts and opinions about it. Sometimes, those comments will be constructive, but not always. Non-customer feedback is a is something that the CEO of Spot deals with regularly, and she’s learned how to make the most of it.
Episode Links
1
Spot
An All Turtles product that is an AI reporting tool makes it safer for employees to speak up and easier for HR to follow up, even on anonymous reports.
2
PERS
Show notes
Jeremy Vandehey, cofounder and CEO of Disco (1:42)
Disco is an All Turtles product that makes it easy to celebrate your company culture and values, all in the messaging tools you already use.
Disco is currently hiring engineers. Check out justdisco.com if you’re interested in applying.
Conversation with Phil Libin, All Turtles CEO (8:42)
Phil’s video on how to hire the best people
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Startup Playbook
An 8-part series about how startup founders and product creators tackle some of entrepreneurship's biggest challenges.
Episodes (8)